Privacy Notice & Conditions of Use

Arkham House knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting ArkhamHouse.com and as a condition of usage, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Arkham House Gather?

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
What About Cookies?
  • We do not utilize cookies on our site.  We do utilize partners for our web site that may use cookies.  These are service providers that allow us to track site traffic, monitor how are customers search or utilize our site, and our shopping cart feature.  Please review the policies for Atomz.com, Sitemeter.com and Interland and/or MIVA eCommerce.  By visiting ArkhamHouse.com, you are accepting the practices of these entities as described in their respective privacy agreements and conditions of use.
Does Arkham House Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Our relationships with others is described below.

  • Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses, such as Fedogan & Bremer and Mycroft and Moran. We currently do not share customer information related to those transactions with these businesses, but reserve the right to share information only as it directs to the daily operation of Arkham House and ArkhamHouse.com.
  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, web implementation, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Arkham House Publishers, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Arkham House and Others: We release account and other personal information when we believe release is appropriate to comply with law; and/or to protect the rights, property, or safety of Arkham House, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • We utilize Interland and/or MIVA eCommerce to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Children

Arkham House does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Arkham House only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Arkham House, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Wisconsin. If you have any concern about privacy at Arkham House, please send us a thorough description to service@arkhamhouse.com, and we will try to resolve it. Our business changes constantly. This Notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our Web site frequently to see recent changes.

  • Interland and/or MIVA Privacy Notice - As we utilize Interland and/or MIVA eCommerce to provide a safe & secure shopping environment for our customers, we also recommend that you become familiar with their policy as well.  By utilizing our web site to purchase merchandise, you are also agreeing to the terms set for in Interland and/or MIVA's policy provisions.  You can read their notice at http://interland.com/Legal20.asp.
 

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